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Can I manage my cards through the Mobile Banking App?

Yes. In the First U.S. Mobile App, select the Manage Card icon at the bottom of your screen. From Card Management, you can: Set up card alerts Block your card if it is lost or misplaced Set a travel notification Add your card to your mobile wallet These features make it easy to manage and monitor your card directly from … Continue reading →

How do I log in to the Mobile Banking App?

If you are a new user and have not yet created a username, select Register. You’ll be asked a series of security questions to verify your identity, so be sure to have your member number available. If you are already registered, simply enter your existing username and password to log in.

Is the Mobile Banking App secure?

Yes. The First U.S. Mobile Banking App uses security measures designed to help protect your account and personal information while you bank.

How do I deposit a check using the Mobile Banking App?

From the First U.S. Mobile App, select the Move Money icon at the bottom of your screen, then select Deposits. Please note that Mobile Deposit is not available with all Online Banking packages. If you do not see the Deposits option under Move Money, your current package does not include access to this feature.

What should I do if I can’t access the app?

If you’re having trouble accessing the First U.S. Mobile App, first make sure your device has the latest software updates installed. Next, delete the First U.S. app from your device and reinstall it. If you’re still unable to access the app, please contact our Contact Center at 800.556.6768 or Chat with us live during regular business hours for assistance.

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