Can I pay bills online?
Yes. Online Bill Pay is available through Online Banking for eligible checking accounts.
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Who should I contact if I need help?
Need help? We’ve got you! You can chat live with a First U.S. team member during normal business hours by clicking the Chat Live bubble on our website at firstus.org. Prefer to speak with someone? Give us a call at 800-556-6768 during normal business hours. We’re always happy to help!
Is Online and Mobile Banking secure?
Yes. The First U.S. Online and Mobile Banking App uses security measures designed to help protect your account and personal information while you bank.
Is there a fee to use Online or Mobile Banking?
No, Online Banking and Mobile Banking are available to First U.S. members at no cost.
What should I do if I am locked out of my account?
If you’re locked out of your account, we’re here to help! Simply contact a First U.S. team member or visit your nearest branch for assistance with restoring access to your account.
What should I do if I forget my username or password?
Forgot your username or password? No problem! Simply select Forgot Username or Forgot Password from the login screen in Online or Mobile Banking and follow the prompts to regain access to your account.
How do I enroll in Online and Mobile Banking?
Enrolling in Online and Mobile Banking is quick and easy! Simply download the First U.S. Mobile Banking app from the Apple App Store or Google Play Store. You can also visit firstus.org, select Login, then click Register. Follow the prompts to complete your registration and start enjoying the convenience of banking anytime, anywhere.
How do I transfer money between my accounts?
Transferring money is quick and easy with Online or Mobile Banking! Simply log in to your account and select Transfer & Pay or Move Money, depending on the platform you’re using. From there, you can transfer money between your First U.S. accounts or to and from accounts you have at other financial institutions. To transfer money to or from an … Continue reading
Does First U.S. support Zelle?
Yes — First U.S. members can send, request, and receive money with Zelle right in the First U.S. Mobile app. To get started, log into First U.S. Mobile, select Move Money widget or go to Transfer & Pay, select Zelle and follow the prompts to enroll. Money is typically available to your recipient within minutes, and you only need their … Continue reading
How can I find my account number?
The quickest way is to log in to First U.S. Online or Mobile Banking. Select the account you want, and your full account number will be listed under account details. You can also find it printed at the bottom of a check (it’s the second set of numbers, after the routing number), or on a recent paper or eStatement. If … Continue reading
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