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What information do I need before making an external transfer?

To make an external transfer, you’ll first need to link your external bank account within First U.S. Online or Mobile Banking. Go to the Transfers tab and select Add an External Account. Follow the prompts to securely authenticate and link your external account. Once your account is successfully linked, you can schedule an external transfer.

Are there fees or limits for transferring money?

Transfers between First U.S. accounts do not have a transfer limit. For external ACH transfers and Zelle® transactions, certain limits and restrictions apply. If you still have questions, simply call or chat with a First U.S. team member during normal business hours for assistance.

What should I do if a transfer is delayed or incorrect?

You can edit scheduled transfers through Online or Mobile Banking at any time before the scheduled processing date. Once the processing date arrives, the transfer can no longer be changed. If a transfer appears delayed or incorrect, review your transfer activity in Online or Mobile Banking. Please note that transfers to or from external accounts may take 3–5 business days … Continue reading →

Can I schedule a transfer for a future date or make it recurring?

Scheduling a transfer is quick and easy! Simply log in to Online or Mobile Banking and go to Transfers. From there, you can schedule a one-time, future-dated, or recurring transfer to fit your needs. Please note: This feature may not be available to all members. If you don’t see this option, please contact a First U.S. team member to learn … Continue reading →

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