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Yes — First U.S. members can send, request, and receive money with Zelle right in the First U.S. Mobile app. To get started, log into First U.S. Mobile, select Move Money widget or go to Transfer & Pay, select Zelle and follow the prompts to enroll. Money is typically available to your recipient within minutes, and you only need their … Continue reading →

The quickest way is to log in to First U.S. Online or Mobile Banking. Select the account you want, and your full account number will be listed under account details. You can also find it printed at the bottom of a check (it’s the second set of numbers, after the routing number), or on a recent paper or eStatement. If … Continue reading →

Some small businesses are able to receive payments with Zelle. Ask your favorite small business if they accept payments with Zelle. If they do, you can pay them directly from First U.S. Mobile using just their email address or U.S. mobile number. Neither First U.S. Credit Union, nor Zelle, offers a protection program for any authorized payments made with Zelle, … Continue reading →

Your email address or U.S. mobile phone number may already be enrolled with Zelle at another bank or credit union. If you would like to move your email address or U.S. mobile phone number from the financial institution where you initially enrolled with Zelle, simply click “Transfer” when prompted during the Zelle enrollment process and confirm your desired changes. Once … Continue reading →

If you don’t know the person, or aren’t sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use Zelle for these types of transactions. These transactions are potentially high risk (just like sending cash to a person you don’t know is high risk). Neither First U.S. nor … Continue reading →

Keeping your money and information safe is a top priority. When you use Zelle within your mobile app, your information is protected with the same technology we use to keep your credit union account safe.

Money sent with Zelle is typically available to an enrolled recipient within minutes* If you send money to someone who isn’t enrolled with Zelle, they will receive a notification prompting them to enroll. After enrollment, the money will move directly to your recipient’s account, typically within minutes *. If your payment is pending, we recommend confirming that the person you … Continue reading →

You can only cancel a payment if the person you sent money to hasn’t yet enrolled with Zelle. To check whether the payment is still pending because the recipient hasn’t yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.” If the person you sent money to has … Continue reading →

In order to use Zelle, the sender and recipient’s bank accounts must be based in the U.S.

When you enroll with Zelle through First U.S. Mobile, your name, our name, and the email address or U.S. mobile number you enrolled is shared with Zelle (no sensitive account details are shared – those stay with us). When someone sends money to your enrolled email address or U.S. mobile phone number, Zelle looks up the email address or mobile … Continue reading →