Position Title: Systems Administrator

Location: Sacramento, CA - University Ave.

Position Summary

We are seeking a Systems Administrator to join our team! You will handle a variety of projects to support and improve the organization's network systems.

Salary Range: $56,000 - $87,000 per year DOE.

Duties and Responsibilities:

• Manage all aspects of the Window platform including Servers and Desktops
• Troubleshoot network & system issues including VMWare
• Monitor active network, storage and server infrastructure
• Perform routine preventative maintenance and updates on equipment
• Administer network security measures to prevent system interruptions or breaches
• Execute sensitive data backup and restoration procedures
• Document all technical procedures and user guides
• Be a backup to all daily procedures

Qualifications:

• 3-5 years of previous experience as a network or systems administrator
• Microsoft and/or VMWare certifications are a plus
• Ability to prioritize and multitask
• Deadline and detail-oriented
• Strong troubleshooting and critical thinking skills

Benefits include Paid Time Off (PTO), medical, dental and vision coverage, life insurance, 401K match, and CU contributions to a retirement savings fund.

If interested please email your resume to 90faf1fef3f5d0f6f9e2e3e4e5e3beffe2f7. No phone calls please!

Position Title: Member Service Representative (full time) - Auburn Branch

Location: Auburn, CA - Grass Valley Highway

Position Summary

First U.S. Community Credit Union is currently seeking a full time Member Service Representative at our Auburn branch. We are looking for a motivated and enthusiastic individual to join our team. The ideal candidate should be detailed orientated, sales minded, and possess the ability to cross-sell our products and services.

You will be responsible for assisting members with financial needs, questions and transactions. Cross-sells appropriate credit union products and services to members in order to help First U.S. Community Credit Union achieve its financial service sales and referral goals. Provides continuous quality service to all members.

Salary Range: $15.50 - $23.50/hr. DOE.

Duties and Responsibilities:

• Assist members with all general inquiries on accounts and loans.
• Process member transaction requests.
• Problem-solve with members regarding account concerns.
• Explain, promote, refer and sell Credit Union products and services using consultative selling techniques.
• Conduct member profiling to determine member needs.
• Open sub-share accounts (Checking, Savings, Certificate, and Holiday Club Accounts).
• Achieve individual sales and services goals.
• Process mail.
• Confer with other departments to resolve member questions and concerns.
• Maintain posting drawer and ensure drawer balances daily.
• Maintain an ongoing awareness of developments/changes in policies, procedures, products and services.
• Adhere to Attendance and Punctuality Guidelines.
• Working Some Saturdays Required.
• Complete other duties as assigned.

Education and/or Experience:

High school diploma or general education degree (GED).

Benefits include Paid Time Off (PTO), medical, dental and vision coverage, life insurance, 401K match, and CU contributions to a retirement savings fund.

If interested please email your resume to 90fdf7fffde0f5e2e3d0f6f9e2e3e4e5e3beffe2f7. No phone calls please!

Position Title: Phone Center Member Service Representative - University Phone Center

Location: Sacramento, CA - University Ave.

Position Summary

First U.S. Community Credit Union is currently seeking a Phone Center Member Service Representative at our Sacramento office. We are looking for an individual who is enthusiastic, self-motivator, sells and detailed orientated.

You will be responsible for assisting members with financial needs, questions and transactions. Cross-sells appropriate Credit Union products and services to members in order to help First U.S. Community Credit Union achieve its financial service sales and referral goals. Provides continuous quality service to all members.

Salary Range: $15.50 - $23.50/hr. DOE.

Duties and Responsibilities:

• Assist members with all general inquiries on accounts and loans.
• Process member transaction requests.
• Problem-solve with members regarding account concerns.
• Explain, promote, refer and sell Credit Union products and services using consultative selling techniques.
• Conduct member profiling to determine member needs.
• Open sub-share accounts (Checking, Savings, Certificate, and Holiday Club Accounts).
• Achieve individual sales and services goals (Call Monitors/Mystery Shops, Adherence, and Call Volume).
• Process mail.
• Confer with other departments to resolve member questions and concerns.
• Maintain posting drawer and ensure drawer balances daily.
• Provides support to the University Branch in coverage, which is member facing.
• Maintain an ongoing awareness of developments/changes in policies, procedures, products and services.
• Adhere to Attendance and Punctuality Guidelines.
• Working Some Saturdays Required.
• Complete other duties as assigned.

Education and/or Experience:

High school diploma or general education degree (GED).

Benefits include Paid Time Off (PTO), medical, dental and vision coverage, life insurance, 401K match, and CU contributions to a retirement savings fund.

If interested please email your resume to 90f5f8f5e2fef1fef4f5ead0f6f9e2e3e4e5e3beffe2f7. No phone calls please!

Position Title: Member Service Representative (full time) - Watt Branch

Location: Sacramento, CA - Watt Ave.

Position Summary

First U.S. Community Credit Union is currently seeking a full time Member Service Representative at our Watt branch. We are looking for a motivated and enthusiastic individual to join our team. The ideal candidate should be detailed orientated, sales minded, and possess the ability to cross-sell our products and services.

You will be responsible for assisting members with financial needs, questions and transactions. Cross-sells appropriate credit union products and services to members in order to help First U.S. Community Credit Union achieve its financial service sales and referral goals. Provides continuous quality service to all members.

Salary Range: $15.50 - $23.50/hr. DOE .

Duties and Responsibilities:

• Assist members with all general inquiries on accounts and loans.
• Process member transaction requests.
• Problem-solve with members regarding account concerns.
• Explain, promote, refer and sell Credit Union products and services using consultative selling techniques.
• Conduct member profiling to determine member needs.
• Open sub-share accounts (Checking, Savings, Certificate, and Holiday Club Accounts).
• Achieve individual sales and services goals.
• Process mail.
• Confer with other departments to resolve member questions and concerns.
• Maintain posting drawer and ensure drawer balances daily.
• Maintain an ongoing awareness of developments/changes in policies, procedures, products and services.
• Adhere to Attendance and Punctuality Guidelines.
• Working Some Saturdays Required.
• Complete other duties as assigned.

Education and/or Experience:

High school diploma or general education degree (GED).

Benefits include Paid Time Off (PTO), medical, dental and vision coverage, life insurance, 401K match, and CU contributions to a retirement savings fund.

If interested please email your resume to 90faf5f1e2fce9d0f6f9e2e3e4e5e3beffe2f7. No phone calls please!

Position Title: Branch Manager (full time) - Watt Branch

Location: Sacramento, CA - Watt Ave.

Position Summary

Plan, organize, direct, implement and control all aspects of branch or phone center operations. Meet or exceed sales and service goals, expand member relationships and external business development initiatives, actively participate in community activities, develop and coach employees, manage risk exposure of the branch and ensure compliance with all regulations. Solve problems within established policies and guidelines.

Salary Range: $64,480/year - $80,000/year DOE.

Duties and Responsibilities:

• Monitor branch or phone center activity, including number of transactions, volume, teller errors, loan volume, teller and loan personal sales and new accounts.
• Develop and implement marketing plans for internal and external business development, and oversee and direct staff activities to meet or exceed loan, deposit and member goals as assigned for branch or phone center. Be involved and visible in the community.
• Monitor key products and sales within branch or phone center to ensure profitable and sound business practices and a high quality of service for members.
• Create and maintain a cross-selling environment within the branch or phone center.
• Conduct loan interviews, take applications and fund loans.
• Maintain a highly motivated, well-trained staff, maintaining effective employee relations.
• Assist staff or members in solving complex account problems.
• Train, develop, direct, counsel and conduct performance evaluations for branch or PC employees. Conduct employment interviews for available positions in the branch or PC. Recommend placement, supervisory promotions and monetary increases.
• Apply and evaluate policies and procedures for the branch. Ensure that the branch is in compliance with federal and state laws and regulations set forth by NCUA and DFI.
• Ensure that staff receives regular training on security and robbery procedures, BSA and sexual harassment.
• Ensure that staff understand and follow the Credit Union’s BSA-AML compliance program, including but not limited to:
• Filing Currency Transaction Reports
• Filing Suspicious Activity Reports
• Conducting OFAC checks in accordance with the CU’s OFAC screening procedures.
• Incorporate BSA-AML compliance into their job descriptions and performance evaluations.
• Manage the security and safety of the branch. Analyze and monitor security and safety policies and procedures on an ongoing basis.
• Manage the safety of the branch for members and employees in times of inclement weather.
• Oversee the effective operation and performance of the ATM network and teller cash dispatch/vault. Perform monthly surprise cash counts.
• Assure that the physical maintenance and appearance of the facilities are maintained.
• Monitor branch operations to ensure a consistent, professional approach.
• Perform other duties as assigned.

Education/Experience Requirements:

• Knowledge of branch operational activities and understanding of loan practices as would normally be acquired from three to five years of responsible experience in a managerial or supervisory position within a financial institution.
• College degree preferred.
• Heavy emphasis on prior supervisory skills and sales orientation.
• Must be dependable, able to assume responsibility, supervise employees and maintain a cooperative attitude with members and other employees.
• Must be goal oriented.

Working Conditions/Physical Demands:

• Work in an office environment, requiring the use of office equipment, such as personal computers.
• Must be able to frequently move around the branch to perform branch operational and sales activities.
• Occasionally work long hours to accomplish tasks as necessary to effectively manage branch activities and meet established goals and targets.
• Must be able to periodically travel to meetings and places of business for existing or potential members or SEG groups by car or public transportation.

Benefits include Paid Time Off (PTO), medical, dental and vision coverage, life insurance, 401K match, and CU contributions to a retirement savings fund.

If interested please email your resume to 90e0e3f8f5e0f8f5e2f4d0f6f9e2e3e4e5e3beffe2f7. No phone calls please!