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Privacy Policy

Rev 06/2023

Facts What Does First U.S. Community Credit Union do with your personal information?
Why: Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What:

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • overdraft history and payment history
  • credit history and credit scores

When you are no longer our member, we continue to share your information as described in this notice.

How: All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons First U.S. chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does First U.S. share? Can you limit this sharing?
For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes— to offer our products and services to you Yes Yes
For joint marketing with other financial companies Yes Yes
For our affiliates’ everyday business purposes— information about your transactions and experiences No We don’t share or have any affiliates
For our affiliates’ everyday business purposes— information about your creditworthiness No We don’t share or have any affiliates
For nonaffiliates (for joint marketing only)— to market to you Yes Yes
To Limit our Sharing: Call (916) 576-5700 or (800) 556-6768 and speak to a Member Service Representative. You can contact us at any time to limit our sharing.
Questions? Call (916) 576-5700 or (800) 556-6768 or go to firstus.org
What We Do
How does First U.S. protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does First U.S. collect my personal information?

We collect your personal information, for example, when you

  • open an account or make deposits or withdrawals from your account
  • provide account information or apply for a loan
  • use your credit or debit card

We also collect your personal information from others, such as credit bureaus or other companies.

The First U.S. mobile app may request permission to access personal information, including contacts, in order to facilitate P2P payments through Zelle®. This permission is not mandatory to use the service.

Why can’t I limit sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • First U.S. has no affiliates.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Nonaffiliates we share with can include credit reporting agencies and insurance companies.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Joint marketing partners can include insurance companies.